Earning Your Trust
Link’s Commitment to service before, during, and after the sale is important to our team members and will enable Link to continuously earn your business. Our Midwestern roots and work ethic have resulted in an unwavering focus on customer service and support. It’s our passion – and it’s what differentiates us. Your complete satisfaction is what's important to Link and we pride ourselves on going the extra mile to meet our customers' expectations. It's how we've earned our reputation in the industry.
Link lives by the ethic that if you have a question or a problem, you should be able to talk with a real sales representative. Our commitment to customer service means you’ll never have to navigate through a frustrating answering system to get the help you need. We understand the challenges unique to each customer and are committed to providing solutions.
Prompt & Accurate Service
No answering machines or emails needed, quick to the point calls with fast follow ups and technical advice that only comes from "the ground up” with years of experience with each product. We offer the best value for our customers by determining the root cause of their problems and developing a calculated solution. This value is what our customers have come to expect when ordering products.
Link has been developing mortuary transport solutions for over twenty years. We have worked with customers in the funeral, medical and transport industry. To best serve all of our customers, we have a testing facility, that focuses on developing product solutions for various requirements.
Link’s commitment to higher manufacturing efficiency allows us to meet your demands – on time. Customer Service means we pride ourselves in fulfilling customer orders with an industry leading on-time delivery rate that exceeds 99.5%.